Problem
Reviews come in across Shopify, Amazon, Trustpilot and Google. Answering them consistently takes a real person hours a day — and most brands just stop trying.
Solution
A workflow that pulls new reviews from every source, classifies sentiment and intent, drafts a policy-safe response in your voice, and queues it for a single-click approval in Slack.
Outcome
Every review answered within 24 hours in one consistent voice, without adding a headcount to the support team.